Josabet Amin
Bronx,US
Summary
Compassionate Social Work Supervisor highly productive in managing tasks efficiently to meet goals. Skilled in team leadership, case management, and crisis intervention, excelling in complex problem-solving environments. Bring top soft skills including empathy, communication, and adaptability to effectively support teams and serve communities.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Social Work Supervisor
Catholic Guardian Services
Bronx, NY
10.2024 - Current
- Directed and supervised team of 5 employees in daily operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Managed team schedules and delegated tasks to optimize workflow.
- Monitored employee productivity to provide constructive feedback and coaching.
- Trained new employees on processes and safety protocols.
- Recruited, hired, trained, mentored, and evaluated staff.
- Supervised daily operations and ensured compliance with safety regulations.
- Implemented process improvements to enhance operational efficiency.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Field Staff Supervisor
Heart2Heart Home Health Care
Bronx, US
03.2024 - Current
- Troubleshot and educated staff on call in & out system, enhancing user proficiency and reducing operational disruptions.
- Streamline weekend operations for the Brooklyn branch, enhancing patient care continuity through efficient staff management and rapid issue resolution.
- Provided crucial weekend support, managing staff callouts and ensuring uninterrupted patient care through swift replacement assignments.
- Fostered team efficiency by educating staff on call systems, reducing technical issues, and improving overall communication within the organization.
- Documented and addressed weekend issues, ensuring clear communication and facilitating smooth transitions into weekdays.
- Educated staff on call systems, streamlining communication and minimizing technical issues within the organization.
Children and Family Service Specialist
NY Office of Children and Family Services
New York, US
10.2022 - Current
- Assist local governments in developing youth services, ensuring equity and positive development.
- Create monitoring tools and metrics, analyze data, and prepare reports to support policy development.
- Conducted site visits to monitor local programs, offering tailored support and actionable recommendations.
- Hosted webinars and conferences, provided training on youth development and cross-system support.
- Analyze data to develop program monitoring tools and outcome metrics, supporting policy development and reviewing local plans for youth services.
- Partnered with state agencies and OCFS divisions to assess program operations and inform improvements for future youth service initiatives.
- Spearheaded webinars and learning collaboratives, presenting at conferences to share best practices in positive youth development approaches.
- Investigated critical incidents, identifying deficiencies and trends to recommend targeted actions for improvement in youth service programs.
Associate Correctional Counselor
NYC Department of Corrections
New York, US
12.2018 - 06.2022
- Managed performance data for justice-involved individuals in Enhanced Supervision Housing (ESII) and Mental Observation (MO) Units, enabling tailored interventions.
- Counseled individuals, offering emotional support and facilitating referrals to mental health staff for improved mental well-being.
- Analyze program performance data for justice-involved individuals, identifying trends and recommending targeted interventions to improve rehabilitation outcomes.
- Manage performance data for justice-involved individuals in Enhanced Supervision Housing (ESII) and Mental Observation (MO) Units.
- Collaborate with colleagues to adjust treatment plans based on inmate progress.
- Partnered with multidisciplinary teams to develop and implement tailored treatment plans, fostering a supportive environment for behavioral modification.
- Provided empathetic counseling and emotional support to justice-involved individuals, facilitating their personal growth and successful reintegration.
- Documented inmate progress and group interactions, producing comprehensive reports that guided program adjustments and enhanced treatment effectiveness.
Education
Master of Science - Social Work
Wurzweiler School of Social Work
New York, NYBachelor of Science - Criminal Justice
Monroe College
Bronx, NYSkills
- Social Work
- Case Management
- Crisis Intervention
- Crisis Management
- Counseling
- Substance Abuse Treatment
- Mental Health Referrals
- Support Coordination
- Housing Advocacy
- Community Outreach
- Program Coordination
- Evaluation
- Policy Compliance
- Benefits Eligibility
- Grant Management
- Program Proposals
- Behavioral Interventions
- Therapeutic Workshop Leadership
- Facilitation
- Family Support
- Risk Assessment
- Strategic Planning
- Attention to detail
- Staff Management
Certification
- Mental Health First Aid Certified, 09/01/22, 09/01/25, National Council for Mental Wellbeing
- Mandated Reporter, 08/01/22
Languages
- English, Lighly proficient
- Spanish, Native
Personal Information
Title: Social Work Supervisor
Timeline
Social Work Supervisor
Catholic Guardian Services
10.2024 - Current
Field Staff Supervisor
Heart2Heart Home Health Care
03.2024 - Current
Children and Family Service Specialist
NY Office of Children and Family Services
10.2022 - Current
Associate Correctional Counselor
NYC Department of Corrections
12.2018 - 06.2022
Master of Science - Social Work
Wurzweiler School of Social Work
Bachelor of Science - Criminal Justice
Monroe College